Project governance is integral to managing business change effectively. Utilizing proven best-practice methods and frameworks, we adeptly navigate this perpetual life cycle. To successfully guide your business through necessary changes, we provide support in the following areas:

• Project management: Our approach involves not only defining roles and process models, but also setting up project organizations, including a clear definition of delivery objects,objectives, quality requirements, and risk identification. We assist our clients in tailoring project phases, offering project management services upon request, and conducting project reviews for quality assurance. We prioritize transparency, communicate in a recipient-oriented manner, and ensure timely and risk-adverse delively in line with requirements.
• Business analysis: We foster collaboration across the specialist department, IT and management by defining corporate goals, deriving requirements, and creating holistic solution concepts,. Our approach involves defining goals and requirements, deriving implications for business processes, and conducting benchmarks with reference customers. During the development of target structures and process organizations (TOMs), we consider performance, IT, processes and organization.
• Test management: Cross-phase test management is at the heart of our successful project management - from requirements elicitation to acceptance. In addition to the methodology, our specialists also understand how to use the usual test-supporting tools such as Jira, HPQC and MS DevOps.

After successful acceptance (user acceptance test), configuration deployment and cut-over (handover to operations), maintenance begins. We refer to this as "Run the Business" or BAU (Business as Usual). Our BAU approach is based on the following cornerstones:

• BAU is controlled by what is known as IT service management. To ensure efficient management, IT services must be defined in advance. Our template-based approach encompasses various BAU service aspects, such as components, tasks, processes, results, skills and resources, costs and responsibilities.
• Alongside defining the IT service management, establishing the IT service organization is crucial. This involves incorporating proven practices such as incident, problem and change management, as well as other fundamental components as service catalogs, information security and business continuity.
• We emphasize continuous improvement or feedback loops, adhering to follow well-known principles as practicality, value for money and time to market.

Since every company has already developed a form of BAU, our approach considers existing organizational structures and adjust accordingly. This applies to IT service management and IT service organization.

As a Center of Excellence, we offer our clients diverse training options tailored to their needs Whether it is addressing structural and procedural organization or conveying applicable standards, we draw from our extensive pool of best practices, applied methods, and frameworks. Our in-house training courses are designed to continuously enhance the skills of your team.